Immediate help
- Life-threatening / emergency 112
- Berlin Crisis Service (24/7) 030 390 63 00
- Medical on-call service 116 117
You are not alone
If you are in an acute crisis right now or experiencing suicidal thoughts — these services are there for you immediately. Even when it's hard: please call.
What you can do right now
Breathe.
Four seconds in, six seconds out. Three times. This measurably calms the nervous system.
Call.
One of the numbers below. You don't have to explain. Just say 'I'm not doing well right now'.
Don't stay alone.
If possible: someone physically present. Or stay on the phone until you've been connected onward.
Crisis services in Berlin
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Berlin Crisis Service
Central contact point, 24/7, free of charge and anonymous, across all 9 district offices.
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TelefonSeelsorge (Phone Counselling)
Nationwide, anonymous, free, 24/7 — also online and via chat.
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Help Line Violence Against Women
In 18 languages on request, 24/7, free.
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Number Against Worry (children & youth)
Mon–Sat 2–8 pm, free, anonymous.
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Vivantes Hospital am Urban (psychiatric admission)
Berlin-Kreuzberg, 24/7, voluntary inpatient admission possible.
When this practice is not the right place
The practice is not a 24/7 emergency service. There is no availability outside opening hours. In acute crises please contact the services listed above — they are there for that and know what to do.